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Terms & Conditions
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MrPacho Сasino Casino
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Terms & Conditions

These Terms govern your relationship with the operator of mrpacho.games and set out the rules, obligations, and rights as a user of this site. Effective date: 1 January 2025.

Definitions

  • Operator: The legal entity responsible for the operation of mrpacho.games, acting under the parent company Rabidi N.V., with purported regulatory connections to Curaçao, Anjouan (Comoros), and the Philippines (all subject to further clarification).
  • User: Any individual accessing or using mrpacho.games for entertainment purposes, including registered and non-registered individuals.
  • Player: A User who has completed account registration, verified their identity, and is eligible to participate in the gambling services.
  • Bet: A wager or stake placed by a Player on any outcome offered by mrpacho.games.
  • Bonus: Any promotional reward including cash, free spins, or credits offered to Players subject to specific terms.
  • Wager: The act of staking money or Bonus in respect of a game, bet, or promotion.
  • KYC: "Know Your Customer" procedures and document verification steps required to confirm User identity for compliance with legal and anti-fraud measures.
  • AU Law: All relevant laws and regulations of Australia applicable to online gambling and player protections.

Account Registration

Eligibility and User Obligations

  • Minimum Age: Only individuals 18 years or older and legally permitted under AU law are authorized to register at mrpacho.games. Users are solely responsible for compliance with their local legislation.
  • Registration Process: Users must accurately complete the online registration form, providing true and up-to-date information. Account creation requires email verification and, if requested, submission of KYC documentation (e.g., government-issued ID, proof of address) in accordance with AU anti-money laundering and responsible gaming regulations.
  • Password and Account Security: Players must select a secure password, maintain confidentiality, and are liable for any activities conducted through their account. The Operator shall not be liable for losses due to unauthorized access resulting from User negligence.
  • Single Account Policy: Only one Player account per User is permitted. Duplicate or fraudulent accounts are strictly prohibited and subject to closure.

Regional Compliance Note: In accordance with Australian law and responsible gambling standards, mrpacho.games may request additional verification at any time and reserves the right to suspend accounts pending full KYC review.

Betting & Gameplay Rules

Placing Bets and Gameplay Conduct

  • Betting Requirements: All bets must comply with the published minimum and maximum limits displayed within each game or betting market. Only funds available and cleared in the Player account can be used to place a bet.
  • Modification & Cancellation: Once a bet has been confirmed, it may not be cancelled or amended except in cases of technical error or with the express approval of the Operator, in line with local regulations and fair gaming standards.
  • Fair Play & Conduct: Players are obliged to maintain respectful behaviour in live casino games and chat features. Insults, discriminatory language, harassment, collusion, and any fraudulent activity are strictly prohibited. Violations may result in immediate account suspension and forfeiture of funds.
  • Game Integrity: All outcomes are determined by certified Random Number Generators (RNG) or approved live dealer procedures as required by industry and AU standards.

Bonus Terms

Acquisition, Usage, and Restrictions

  1. Bonus Activation: Players may receive Bonuses as part of promotions on mrpacho.games. Activation is subject to eligibility, timeframes (as stated in each offer, not exceeding validity beyond 2025), and completion of any required wagering conditions.
  2. Wagering Requirements: Bonuses are subject to specific playthrough (wagering) requirements, which must be fulfilled within a specified period (timeframes apply as per Bonus notification). Failure to meet these requirements may result in forfeiture of Bonus and associated winnings.
  3. Game & Action Restrictions: Certain games may be excluded from Bonus play or may contribute differently towards wagering requirements. Bonusing abuse, including using multiple accounts, minimal risk betting, or collusion, is prohibited.
  4. Non-Combination: Unless expressly permitted, Bonuses and promotions may not be combined. Only one active promotion may apply to a single deposit or account at any time.
  5. Right to Amend: The Operator reserves the right to modify or revoke any Bonus in cases of breach, suspected abuse, or to maintain compliance with AU law and responsible gambling requirements.

Payments & Withdrawals

Deposit and Withdrawal Methods

  • Accepted Methods: Deposits and withdrawals may be conducted using approved bank cards, e-wallets, and cryptocurrencies where permitted by law. Availability of payment methods may vary for AU residents as permitted under domestic regulations.
  • Limits and Fees: Minimum and maximum transaction limits will be displayed at the point of payment initiation. Fees may be applied as notified; however, mrpacho.games aims to minimize user costs where possible under AU consumer regulations.
  • Processing Times: Deposits are credited instantly or within minutes. Withdrawals are subject to internal review and identity verification; standard processing timeframes are within 1-5 business days, though delays may occur due to compliance checks.
  • KYC Requirements: Prior to withdrawal processing, Users must complete full KYC verification to comply with AU and international anti-fraud and anti-money laundering (AML) obligations.
  • Refunds: Refunds of deposits, bets, or Bonuses are granted only in the event of material error, technical failure, or regulatory requirement. Refunds exclude any amounts lost due to User negligence or prohibited conduct.

Note: Unverified accounts or those identified as high-risk will be restricted in withdrawals until all verification obligations are met pursuant to AU regulations and operational policy.

Limitation of Liability

Operator Responsibilities and User Protections

  1. Fairness and Accuracy: The Operator commits to providing fair and accurate gaming outcomes, utilizing certified RNGs and systems that comply with industry and AU regulatory standards.
  2. Exclusion of Liability: mrpacho.games is not liable for any loss or damage resulting from technical failures, network interruptions, software malfunctions, or other unforeseeable events outside reasonable control. The User accepts all risks associated with the use of remote gaming services.
  3. Compensation Limitation: In no event shall the Operator's liability exceed the value of the Player's last wager or the value of disputed transactions, whichever is lower. No compensation is available for indirect, incidental, or consequential damages unless statutorily required under AU consumer law.
  4. User Responsibilities: Players are responsible for ensuring devices and internet connections are adequately secured and maintained to facilitate uninterrupted and secure access to all services.

Regional Compliance: Certain AU statutory consumer rights may not be excluded or limited. In such instances, the relevant statutory provisions shall prevail to the extent of inconsistency.

Intellectual Property Rights

  • Ownership of Materials: All content, software, trademarks, graphics, and intellectual property displayed or accessible through mrpacho.games are owned or licensed by the Operator and are protected by applicable copyright, trademark, and intellectual property laws.
  • Restrictions: Users are prohibited from copying, distributing, modifying, reverse-engineering, or using the site's content or software for commercial purposes without express prior written consent from the Operator.
  • Permitted Use: Access to mrpacho.games is granted solely for personal, non-commercial entertainment use, in accordance with these Terms.

Legal Notice: Unauthorized use may subject the User to civil and/or criminal penalties under AU and international law.

Privacy & Data Protection

Personal information and data provided to mrpacho.games are processed in accordance with the Privacy Policy and all applicable AU data protection legislation. By using the site, Users consent to the collection, use, and processing of their data as expressly set out therein. Further information regarding the handling of personal information, data retention, and User rights may be found within the formal Privacy Policy.

Changes to Terms

  • Notification of Changes: The Operator reserves the right to modify these Terms at any time to reflect changes in legal, regulatory, or operational requirements. Users will be notified of material changes via email or a prominent on-site banner prior to the effective date of the amendments.
  • User Rights: Continued use of mrpacho.games after any such amendments constitutes acceptance. Users who disagree with the revised Terms may discontinue use and are entitled to close their accounts and withdraw remaining balances subject to standard withdrawal policies.
  • Historic Terms: Previous versions of these Terms are archived and available on request.

Regional Compliance: Within AU, notification procedures will comply with local consumer protection rules ensuring transparent user communication.

Termination & Suspension

Account Actions and User Rights

  1. Operator-Driven Suspension or Closure: The Operator may suspend or terminate accounts in cases of suspected fraudulent activity, violation of these Terms, regulatory compliance requirements, or as requested by lawful authorities.
  2. User-Initiated Closure: Users may request account closure by contacting support (support@mrpacho.games). Outstanding balances will be processed according to withdrawal procedures unless otherwise restricted by law.
  3. Notification and Refunds: The Operator will make reasonable efforts to inform Users of account actions via email. If closure is not due to prohibited activity, remaining funds (excluding active Bonuses or amounts subject to dispute) will be returned in accordance with payment and KYC policies.
  4. Regulatory and AU Compliance: Decisions regarding account actions will be undertaken in accordance with relevant AU and cross-jurisdictional gaming regulations. Where legally obliged, information and balances may be withheld or transferred to regulatory authorities.

Governing Law & Jurisdiction

  1. Applicable Law: These Terms and the use of mrpacho.games (except where superseded by mandatory local laws) are governed by the laws of Curaçao and, for Users resident in Australia, must also comply with all mandatory AU gambling regulations and consumer protection statutes.
  2. Dispute Resolution: In the event of a dispute, Users are encouraged first to contact support (support@mrpacho.games) to seek internal resolution.
  3. Arbitration and Legal Recourse: Unresolved disputes may be submitted to arbitration under the rules of a recognized international arbitration body, or to the courts of the jurisdiction in which the matter arose, as permitted by AU law. Mandatory consumer protections under AU law prevail over any conflicting arbitral provisions.

Regional Protective Clause: Where AU law confers additional or overriding rights on the User, such rights will not be excluded or limited by these Terms.

Contact Information

Notice: Physical mailing and legal addresses are currently not specified. Regulatory correspondence can be directed via the support email above. The Operator strives to respond to all correspondence within 1-3 business days.